Our Mail Order Pharmacy team works hard to make sure you get your medications
If you get your VA prescriptions through the mail, you can rest assured this holiday season: VA is working hard to make sure you continue to get your medications on time, even if there’s an increase in mail volume.
Our Consolidated Mail Order Pharmacy mail team continually monitors the time it takes the U.S. Postal Service to deliver packages to Veterans. We don’t anticipate any delays this year – but if slowdowns do occur, we have backup plans in place.
No delays anticipated
First, if a delivery delay is expected, your VA medical center will fill your prescription earlier.
Then, we’ll work with the Postal Service and your local medical center to make sure your prescription is delivered on time.
If that’s not enough to guarantee on-time delivery, we’ll use FedEx Ground or an overnight delivery service – whatever it takes.
Prescriptions given priority
If you're concerned that your prescriptions won't be given priority over other packages by the Postal Service, rest assured that the Postal Service federal account manager has confirmed that this is not the case.
In VA, your prescriptions (and your health) come first – and this holiday season, we’re doing everything we can to make sure you get them when you need them.